How Letterboxd uses a generous free plan and optional memberships to grow a thriving niche community.
Building and monetizing community with Richard King.
How Peacock is using their crown jewel to fuel acquisition and monetization.
A short-list of pricing strategies to watch in the new year.
Bundling frameworks from Spotify, YouTube, and Coda.
A premature case study in disruptive pricing.
A mixed bag of field notes on subscription pricing and packaging.
Discord is escaping competition by aligning revenue with user delight.
Is ESPN finally willing to commit to their flagship digital subscription?
Bringing balance to customer relationship management.
How they're escaping the streaming wars by prioritizing depth over breadth.